"this app is preventing shutdown" and "brother help" messages appear and computer does not shutdown (windows 10) 42 check the kind of printer driver installed by connecting the usb/ parallel cable.. Printer offine error, brother mfc6490cw this shoud work with any printer offline problem hope this helps.. Brother printer driversbrother printer mfc j6920dw offline for windows 10 7 8 xp mac linux brother printer mfc j6920dw offline, brother printer support and trouble shooting brother printer mfc j6920dw offline how to update and install brother printers drivers for computer pc and mac.
If you are unable to print to your installed brother printer because it is appearing as offline, then you can adjust some of the printer's settings so that you are able to continue printing. Check if you can print to the printer from your computer. step a: verify the status monitor is displaying or monitoring the correct brother machine. the status monitor cannot display the correct information if the proper driver is not configured in the device to monitor or device to display setting. Had exactly this problem on a 3 year old mfc-j6920dw today - found a solution elsewhere on the net: remove power cord and wait 30 seconds. then remove paper trays. reconnect power cord and switch on at the wall. wait for printer to boot (and complain about lack of trays). reinstall paper trays. all - brother printer mfc-j6920dw.
