Sunday, January 22, 2017
Simple Tips for Improving ERP Inventory Management
Simple Tips for Improving ERP Inventory Management
Improve Inventory Management Business Processes
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| www.TekoaERP.com |
By: Amy Sterk
What is a “business process?”
The different kinds of business processes are the different tasks and actions that are performed in order for a business to operate and provide their product or service. Even though each organization will have its own version and alterations on their business processes, the three that are considered to be the fundamental processes are, procurement process, production process, and fulfillment process.What is the fulfillment process?
Considered to be the third of the core processes, in the fulfillment process the products or services are delivered to the consumer or buyer. The fulfillment process is broken down into the steps of; Receive Customer Order, Prepare Shipment, Send Shipment, Send Invoice to Customer, and Receive Payment. Of course, each of these steps has many different aspects and variables depending on the nature of the business and the products/ services being produced. How to enhance the fulfillment process
When trying to specialize your company’s fulfillment process, one must go through each of the steps that must be taken in order to provide your product/ service to your customers. In this case, we will use the standard steps that are provided by the book. Keep in mind that your company may have alternative steps, as well as more or less due to different needs and practices. Receive Customer Order: What process does your company use to take customer orders? Is it the most effective and convenient for your customer base? For example, if a company requires a customer to fill out a paper order form and either mail fax or deliver it to their store this company might benefit from researching and using an online source to allow customers to place orders through the internet. This switch could also benefit the company by giving the ability to sort and organize the information from the order much easier and quicker than if they received the order on a hard copy.
Prepare Shipment: In this step, organization and communication is essential. Communication between the people in charge of receiving and sorting out orders and the people putting the orders together makes or breaks this stage. Miscommunication can lead to unfulfilled orders and unhappy customers. Send Shipment: the method of shipment is a big choice. If the company is large enough and has enough shipments, it could be beneficial for it to invest in organizing their own transportation or if not, the company could pair up with a business that specializes in transportation. This outsourcing could save them money and unnecessary efforts, but the company should be aware and monitoring its many different options in sending the shipment.
Send Invoice to Customer:this step could also be enhanced if the company is using hard copies and sending this information strictly through mail, or delivery. By using technology and the internet a company could switch to electronically sending invoices and saving time as well as money.
For more information about Improving Inventory Management for your enterprise, check out the tools from Tekoa Software at www.TekoaERP.com .
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